1. Answer buyer, seller, and showing calls.
Make this step explicit in the agent instructions, tool permissions, and operator review flow.
2. Capture intent, property interest, timeline, budget or price signal, and preferred follow-up.
Make this step explicit in the agent instructions, tool permissions, and operator review flow.
3. Route to the right agent or coordinator.
Make this step explicit in the agent instructions, tool permissions, and operator review flow.
4. Log lead source, transcript, recording, and next step.
Make this step explicit in the agent instructions, tool permissions, and operator review flow.