Implementation playbook

Medspa consultation recovery playbook

For medspa owners, clinic managers, and sales coordinators. aesthetic leads compare providers quickly. Slow callback speed loses consultations even when ad spend is working.

Workflow

Start with the smallest workflow that can prove revenue or response-time lift.

Hyper is built for agent work that needs evidence: transcripts, recordings, tool results, assignments, and outcomes.

1. Answer consultation questions quickly without overpromising medical outcomes.

Make this step explicit in the agent instructions, tool permissions, and operator review flow.

2. Collect service interest, timing, prior treatment context, and booking preference.

Make this step explicit in the agent instructions, tool permissions, and operator review flow.

3. Route urgent or clinical questions to trained staff.

Make this step explicit in the agent instructions, tool permissions, and operator review flow.

4. Track lead source, booked consultation, and follow-up status.

Make this step explicit in the agent instructions, tool permissions, and operator review flow.

Metrics

Track the numbers that prove it works.

consultation requests answered

consultations booked

callback delay

lead source conversion

no-show recovery

Next step

Recover consultation demand

Use Hyper to answer, qualify, route, book, and preserve proof for the calls and workflows your team cannot afford to lose.

Start with one agent